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Refund Policy
Last updated October 19, 2026
If a piece is not right, tell us within 7 days of delivery. We would rather make it right than have it sit unworn.
What can come back
- Unworn pieces with tags and original packing.
- Unstitched suits that have not been cut by a tailor.
- The wrong piece, or a piece that arrived damaged. Tell us within 48 hours and include a photo.
What cannot come back
- Anything that has been cut, stitched, washed, or worn.
- Dupattas or shawls that have been used.
- Pieces bought on a final sale note, if the product page says so.
How a return works
Message us on WhatsApp or the contact form with your order number. We will share the return address in Lahore. Once the piece is back and checked, we refund the item price. Delivery fees are not refunded unless we sent the wrong or damaged piece. Cash-on-delivery orders are refunded by bank transfer after inspection.
